secure onste shredding
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1. What is on-site shredding?

On-site shredding is a premium service, which provides you the highest level of security for your document-shredding program. The privacy and security of your documents begins the moment your employees place them in the free locked bins/consoles that Assure Shred provides.  Our uniformed, bonded, and insured drivers will never physically handle your sensitive documents.  They will take the bin from your office to Assure Shred’s technologically advanced mobile document destruction truck. A lift on the truck will take the bin and deposit its contents into the internal shredder without any human contact thereby providing safety and security for all parties involved.  All your paper is destroyed before we pull away from your parking lot.


2. Do you offer off-site document destruction? 

Given the risk associated with the transportation of confidential information, Assure Shred does not offer off-site document shredding.  Security of your sensitive information is threatened if it is transported to another location in whole, readable form, prior to destruction. 


3. Why should my organization shred documents? 

You have a legal responsibility to have secure measures in place to properly destroy sensitive employee and customer information.  In the event of a privacy violation, complaint, or audit, it is likely your organization will be asked to verify its compliance to information protection regulations.  Shredding discarded information yourself provides you with no verifiable record of compliance.


4. We already have a paper shredder in the office so why should we consider outsourcing our paper shredding?

In-house shredding requires initial capital outlay as well as employee time.  Most office-size shredders take time to feed and cannot accommodate sizeable quantities of documents.  Paper shredding by your employees is a non-revenue producing function that uses valuable employee time.  The larger document shredders involve capital investment, require valuable office space, and regular professional maintenance.


5. Why should I use Assure Shred?

As a locally owned and operated company, we take great pride in providing reliable, on-time, and trusted service.  We CARE about your security. 


6. What type shredding process does Assure Shred use?

Assure Shred uses a Pierce-and-Tear shredding system. This system tears the paper at the fiber instead of cutting it. This results in a random and more secure shred size than standard strip-cut shredders.


7. Do I have to remove staples, paperclips, or binder clips?

No! There is no need to remove staples, paperclips, or other fasteners from your paper before shredding.


8. What happens to the documents after they are destroyed?

As stewards of the environment, Assure Shred recycles all the shredded information.  All shredded paper is securely recycled through our partnerships with recycling centers.


9. How often can you service our office?

As often as you need.  Some offices only require a once-a-year purge service. Others need service once every four weeks or two weeks, while others require weekly service.   Assure Shred will work with you to develop a plan tailored to fit your specific needs, whether it is for a regularly scheduled service or a one-time purge.  Of course, we can alter your service schedule if your needs change.


10. Can you provide emergency service?

We can schedule an extra service any time you generate more paper than expected. We can also drop off additional storage containers or change the frequency of your service schedule if that would be more convenient.


11. Do you require your employees to be bonded and do you require them to undergo drug testing?

Yes, we do.  We seek and employ individuals with only the highest level of integrity and competency.  All employees are required to participate in drug testing upon hire and also submit to random drug testing during the term of their employment with Assure Shred. 


12. What regulations does Assure Shred adhere to?

We comply with HIPAA requirements and adhere to all other applicable regulations and guidelines for the destruction of confidential proprietary materials. 


13. How can I be guaranteed that my confidential documents have been completely destroyed?

Certificates of destruction are issued to every client certifying that the materials have been completely destroyed.  If you wish, you may also view the shredding process through a closed-circuit monitor mounted on the truck.


14. Are you a member of  NAID?

Yes.  In fact, NAID (National Association for Information Destruction) has recognized Assure Shred "As a Member in Good Standing, Dedicated to the Advancement of the Information Industry by Promoting Education and the Highest Ethical Standards". 




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